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County of Los Angeles Public Library
Online Payment System

Terms of Payment

PLEASE READ THESE TERMS OF PAYMENT CAREFULLY.

IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

Conditions of Payment

These Terms of Payment set forth the terms of the Internet/online payment service (Online Payment System) offered to you by the County of Los Angeles Public Library (“Library”, “LACO”, “County”, "we", "us" or "our") with respect to your payment via County’s website ("Site"). We will NOT accept payments through this Site from any party/individual who is not an authorized user of the credit/debit card utilized for the payment to us or is making a payment from a foreign country that does not support a minimum of 128-bit encryption. By submitting a payment through this Site, you certify that you meet these and all other requirements set forth in these Terms of Payment.

Credit/Debit Card Payments

Credit/debit card payments, limited to credit cards with the American Express, Discover, MasterCard, and VISA card logos and debit cards with the Star, Pulse and NYCE services, are the types of payment that will be accepted through this Site.

The Library does not charge a service fee for use of the ONLINE PAYMENT SYSTEM. Your payment will be labeled L2G*Public Library. L2G is short for Link2Gov, the County's credit/debit card payment processor.

Other Payment Methods

Please note that, in addition to making a payment through this Site, payments to County Public Library can also be made by mail or in person at any County library facility.

Other Acceptable Payment Types:

  • Personal Check
  • Bank Check
  • Money Order
  • Traveler's Check

Payment Date

Your payment is deemed received at the time you select the "Submit Payment" button, provided we confirm the transaction and provide you with a confirmation number.

Transaction Receipt

A payment is not deemed made until we provide you with an online confirmation number for such payment. You can download or print a copy of the receipt with your confirmation number for your records. If provided, we will send you an email confirmation of your payment. We recommend that you check your email's SPAM folder for our emails and you can add @library.lacounty.gov domain name to your Safe Senders List to ensure that you continue to receive our emails in the future.

Cancellation and Refund

Please note that cancellation and refund policies vary across County Departments. Listed below are the policies pertaining to the County Library.

All refunds will be processed in accordance with established County of Los Angeles Public Library procedures. If subsequent to your online payment for fines and fees you locate your library materials and would like a refund please go to your local library for refund processing. All refund requests where the original payment was made via the Library's Online Payment System will be refunded to the originating debit/credit card.

If you believe a charge has been erroneously posted to your debit/credit card, you may request a reversal of those charges by contacting the Public Library Finance Division at 562-940-8436 or email your request to fduldulao@library.lacounty.gov

Your Representations

In addition to the representations in the Terms of Use, you represent to us that: (1) the information you provide to us in connection with this Online Payment System will be accurate; (2) you have the right to authorize us to obtain payment from the account designated in your instruction; and (3) no other person's authorization or action is needed to approve our creation and processing of the payment against your designated account.

Electronic Communications

Any notice or other type of information that is provided to you in connection with this Online Payment System, such as these Terms of Payment, the Terms of Use, Privacy Policy, payment confirmations, amendments, and other payment information ("Communications"), may be sent to you electronically (e.g., by posting the information at this Site, or by sending it to your email address). We will not be obligated to provide any Communication to you in paper form. If you do not agree to electronic Communications, you agree not to use the Online Payment System and should select the "Cancel" button.

In order to use our Online Payment System, you will need a working connection to the Internet from a personal computer. The Online Payment System may not function properly using Web-enabled television, cellular telephone or similar connections. Your Internet browser must support the Secure Sockets Layer (SSL), 128-bit encryption protocol. Mozilla Firefox 2.X or higher and Microsoft Internet Explorer 5.X or higher will support this feature. You also will need either a printer connected to your computer to print Communications or sufficient hard drive space available to save the information.

Disclaimers; Limitation of Liability

We offer the Online Payment System as a courtesy only. In addition to the disclaimer of warranties included in the Terms of Use, we assume no obligation to ensure that it is available for your use. There may be times when the Online Payment System is unavailable due to system maintenance, outages, or unavailability of Internet Services. All applicable daily fine and fee amounts will continue to accrue.

In addition to the limitation of liability included in the Terms of Use, you agree that for any liability related to the payment, the County of Los Angeles is not liable for any amount of damages above the aggregate dollar amount paid by you under this Terms of Payment.

Amendments/Termination

We reserve the right to amend (add to, delete or change) this Terms of Payment and the Online Payment System. We may terminate your use of the Online Payment System at any time, without cause or prior notice.

Entire Agreement

This Terms of Payment, the Terms of Use, and the Privacy Policy constitute the entire agreement between County and you with respect to the Online Payment System.

By clicking/pressing the "Next" button below, you are confirming that: (1) you agree to receive Communications electronically; (2) your computer system meets the requirements set forth above; (3) you are able to access and print or store information presented at this Site; and (4) you agree to this Terms of Payment, which will be deemed to supplement the Terms of Use and Privacy Policy found elsewhere at this Site.

Last Updated 12/01/2011