County of Los Angeles Public Library
Online Payment System
Terms of Payment
PLEASE READ THESE TERMS OF PAYMENT CAREFULLY.
IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
Conditions of Payment
These Terms of Payment set forth the terms of the Internet/online payment service (Online Payment System) offered to you by the County of Los Angeles Public Library (“Library”, “LACO”, “County”, "we", "us" or "our") with respect to your payment via County’s website ("Site"). We will NOT accept payments through this Site from any party/individual who is not an authorized user of the credit/debit card utilized for the payment to us or is making a payment from a foreign country that does not support a minimum of 128-bit encryption. By submitting a payment through this Site, you certify that you meet these and all other requirements set forth in these Terms of Payment.
Credit/Debit Card Payments
Credit/debit card payments, limited to credit cards with the American Express, Discover, MasterCard, and VISA card logos and debit cards with the Star, Pulse and NYCE services, are the types of payment that will be accepted through this Site.
The Library does not charge a service fee for use of the ONLINE PAYMENT SYSTEM. Your payment will be labeled L2G*Public Library. L2G is short for Link2Gov, the County's credit/debit card payment processor.
Other Payment Methods
Please note that, in addition to making a payment through this Site, payments to County Public Library can also be made by mail or in person at any County library facility.
Other Acceptable Payment Types:
- Personal Check
- Bank Check
- Money Order
- Traveler's Check
Your payment is deemed received at the time you select the "Submit Payment" button, provided we confirm the transaction and provide you with a confirmation number.
A payment is not deemed made until we provide you with an online confirmation number for such payment. You can download or print a copy of the receipt with your confirmation number for your records. If provided, we will send you an email confirmation of your payment. We recommend that you check your email's SPAM folder for our emails and you can add @library.lacounty.gov domain name to your Safe Senders List to ensure that you continue to receive our emails in the future.
Cancellation and Refund
Please note that cancellation and refund policies vary across County Departments. Listed below are the policies pertaining to the County Library.
All refunds will be processed in accordance with established County of Los Angeles Public Library procedures. If subsequent to your online payment for fines and fees you locate your library materials and would like a refund please go to your local library for refund processing. All refund requests where the original payment was made via the Library's Online Payment System will be refunded to the originating debit/credit card.
If you believe a charge has been erroneously posted to your debit/credit card, you may request a reversal of those charges by contacting the Public Library Finance Division at 562-940-8436 or email your request to firstname.lastname@example.org
In order to use our Online Payment System, you will need a working connection to the Internet from a personal computer. The Online Payment System may not function properly using Web-enabled television, cellular telephone or similar connections. Your Internet browser must support the Secure Sockets Layer (SSL), 128-bit encryption protocol. Mozilla Firefox 2.X or higher and Microsoft Internet Explorer 5.X or higher will support this feature. You also will need either a printer connected to your computer to print Communications or sufficient hard drive space available to save the information.
Disclaimers; Limitation of Liability
We reserve the right to amend (add to, delete or change) this Terms of Payment and the Online Payment System. We may terminate your use of the Online Payment System at any time, without cause or prior notice.
Last Updated 12/01/2011