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Contact Us
Email
If you have a question or comment regarding your library card, account, or need research help, email us. We will reply as soon as possible.
Phone
If you need help right away, call a County Library.
Chat
If you have a research type question and need help right away, use AskNow – available 24/ 7.
NOTE: Chat cannot be used to answer questions involving library cards and accounts as this service is staffed by librarians throughout the state.
In person
If you want help in person, visit a County Library.
Contact the County Librarian, Margaret Donnellan Todd, at mdtodd@library.lacounty.gov.
Frequently Asked Questions
What does the message "Privilege Has Expired" mean?
Why does my account say "User Blocked/ Barred "?
Can I get library notices by email instead of by mail?
Can I pay my fines/ fees online?
Can I reserve a computer online?
Do you have wireless Internet?
Why do I have to reenter my library card every time I place a hold?
Can I change the default pick-up location for my holds?
How will I know when my hold is available to pick up? How long will it take?
How do I search for DVDs and videos?
